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TransACT home :: About us :: Our company

Our company

Who we are

TransACT is a regional telecommunications company that provides a range of centralised communications solutions to more than 150,000 product customers, 50 federal and state government agencies, and over 5,000 small to medium enterprises.

Services provided by TransACT include state-of-the-art broadband, fixed line telephony services, mobile phone solutions, Subscription TV, Video on Demand, ISP services and data centre services.

TransACT is a strong partner of local communities and businesses, and proudly supports more than 50 community organisations in the ACT and regional Victoria.

In the ACT, TransACT has a unique partnership with local multi-utility provider ActewAGL. Through this arrangement, customers can bundle TransACT services with ActewAGL’s electricity, gas and green energy services to deliver savings unmatched by other telecommunications providers.

Our Network

TransACT has network operations in regional areas in NSW, ACT and Victoria. These include Canberra, Queanbeyan, Ballarat, Geelong and Mildura. TransACT also provides services to customers throughout Southern NSW.

In the ACT, TransACT led the way for Fibre-to-the-Premise (FTTP) services in Australia as the first provider to roll out FTTP to residents. Complementing this, TransACT owns and operates the largest Fibre-to-the-Curb network in Australia.

TransACT delivers the fastest broadband network to regional Victoria through the DOCSIS 3 fibre network, which delivers speeds up to 100Mbps, unmatched by other providers.


TransACT was established in 2000 as a fully integrated telecommunications and subscription TV operator. Since this time, TransACT has been the first to roll out FTTP, deploy hybrid fibre-cable (HFC) in regional areas, offer Video on Demand, introduce Ethernet over cable and launch IPTV.

TransACT’s operations in Victoria began in 2008 when TransACT purchased Neighbourhood Cable. In 2011, Neighbourhood Cable was renamed to TransACT to reflect the complete range of telecommunications services provided to TransACT customers.

Our Services

With more than 300 employees based in the ACT and Victoria, TransACT pairs local customer service with leading-edge telecommunications solutions.


TransACT delivers innovative telecommunications services to customers, bundled simply and serviced locally.

Residential services include fixed line telephony services, mobile services, high-speed broadband, digital TV, Video on Demand and ISP services.

Business, Corporate and Government

A range of tailored solutions are available to businesses and government agencies including business broadband, mobile phone and multi-SIM packages, PSTN and ISDN fixed line phone services, Alcatel-Lucent PBX, LAN/WAN data networking and Wi-Fi solutions, data centre services, Virtual Private Network solutions, and Ethernet services.

Reseller Services

In the ACT, TransACT is an ISP network access provider and delivers a number of reseller services including data centre facilities, fibre Ethernet services, selected dark fibre services, protected wholesale IP bandwidth, protected inter-capital backhaul and Service Level Agreements.

Recent Achievements

TransACT has a strong local presence in the areas in which it operates and was recently appointed to a series of whole-of-government procurement panels including the Telecommunications Commodities, Carriage and Associated Services Panel and the Panel for Data Centre Facilities, both managed by the Australian Government Information Management Office (AGIMO).

In Victoria TransACT recently rolled-out the region’s fastest broadband service, DOCSIS 3, capable of delivering super-fast speeds up to 100Mbps.


TransACT is a privately owned company with approximately $100 million in revenues. Shareholders include ACTEW Corporation Limited, TVG TransACT Holdings SCA, Jemena ATA Pty Ltd, Prime Television Limited, MTAA Superannuation Fund (TransACT) Utilities Pty Ltd, Westscheme Pty Ltd and Australian Capital Ventures Limited. For more information about the TransACT Board, click here.

TransACT in the Community

TransACT is committed to the local community and proudly supports more than 50 organisations in the charity, sports, business and arts sectors.

Some of the community organisations and events sponsored by TransACT in the ACT include Movember, Tropfest, the Canberra International Film Festival, the Smith Family, and the Australian War Memorial. In Victoria, TransACT supports the Mildura Country Music Festival and Ballarat Football Club.

TransACT also has partnerships with the Canberra TransACT Capitals women's basketball team, the Brumbies rugby team and Eastlakes Football Club.

TransACT and the National Broadband Network

Find out more information about TransACT and the National Broadband Network.

© Copyright 2005 – 2019, TransACT Capital Communications Pty Ltd ABN 23 093 966 888