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  Charity Line

Charity Line

TransACT's Charity Line provides charities and not for profit organisations with a discounted line rental for TransACT's TransBIZ 1 phone service.

As a standard PSTN analogue service, the Charity Line is suitable for standard handsets, modems, faxes, and key systems that use analogue/POTS lines.

To be eligible for this product, organisations must fit into one of the following categories.

  • Be recognised as "deductible gift recipient organisations" by the Australian Taxation Office
  • Be a not for profit organisation incorporated under the ACT Associations Incorporation Act 1991, or
  • Be eligible for or currently receive Charity or Not For Profit call rates from another telecommunication provider.

More information on Australian Taxation Office recognition of "deductible gift recipient organisations" is available on the ATO website.

The Charity Line is only available in selected areas. Customers should call TransACT Customer Care on 13 30 61 to confirm service availability.

Call rates — Charity Line
  • FREE local calls to other TransACT phone customers* — all other local calls at 16¢
National calls
  • 12¢ per minute plus 10¢ connection fee
Calls to mobiles
  • 33¢ per minute plus 25¢ connection fee
International calls
Monthly line rental
  • $22.00
Minimum cost over 12 months
including $150 connection fee for one line.
  • $414.00

Standard Form of Agreement, 12-month minimum contract and connection fee of $150 apply. Early cancellation fees apply. All prices are GST inclusive. For technical reasons not all businesses can be connected. Timed calls are billed at 1-second increments, 1-second minimum. National calls and calls to mobiles exclude calls to special services, operator-assisted services, telecard calls, data calls and calls made to Christmas Islands, Cocos Islands and Norfolk Islands. *Free local calls are those made to customers on the TransTALK and/or TransBIZ plans. †Call charges are additional.

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