TransACT home :: Business :: Publications

Publications

For your convenience, a range of TransACT's publications and product information is available in HTML and/or PDF format (Acrobat Reader required).

For business services

Phone services

PDF	TransBIZ 1 - PSTN (ACT/NSW) This brochure provides information on PSTN analogue phone services available in cable and ADSL2+ areas.	227 KB
PDF	TransBIZ 2 and 10/20/30 – ISDN (ACT/NSW) This brochure provides information on ISDN digital phone services available in cable and ADSL2+ areas.	238 KB
PDF	TransBIZ Flex PSTN (ACT/NSW) This brochure provides information on PSTN analogue phone services.	224 KB
PDF	TransBIZ Flex 2 and 10/20/30 ISDN (ACT/NSW) This brochure provides information on ISDN analogue phone services.	231 KB
PDF	Rates for calls to international destinations (ACT/NSW) This brochure provides you with call rates to international destinations for TransBIZ 1, TransBIZ 2 and TransBIZ Flex.	476 KB
PDF	Rates for calls to international destinations (ACT/NSW) This brochure provides you with call rates to international destinations for TransBIZ 10/20/30	232 KB
PDF	Rates for calls to satellite and other special services (ACT/NSW) This brochure provides you with call rates for satellite and special services.	110 KB
PDF	Rates for calls to satellite and other special services (VIC) This brochure provides you with call rates for satellite and special services.	85 KB
PDF	Rates for calls to international destinations (VIC) This brochure provides you with call rates to international destinations.	310 KB
PDF	Fair Call Policy (VIC) Chatphone+ plan reasonable call limits calculator and policy	148 KB

Internet services

PDF	TransWEB BIZ via cable (ACT/NSW) This brochure provides you with information about our broadband service available in cable areas.	231 KB
PDF	TransWEB BIZ via ADSL2+ (ACT/NSW) This brochure provides you with information about our broadband service available in ADSL2+ areas.	224 KB
PDF	TransWEB BIZ via fibre-to-the-premise (ACT/NSW) This brochure provides you with the information about our broadband service available in fibre-to-the-premise areas.	374 KB
PDF	TransETHERNET (ACT/NSW) This brochure provides you with information about TransACT’s advanced high-speed communication.	105 KB
PDF	TransACT co-location services (ACT/NSW) TransACT's co-location services provide safeguard solutions for vital information assets, where data can be stored in a secure, controlled and reliable environment.	90 KB
PDF	Internet usage policy (VIC) Administration Charge for Investigating Internet Usage Policy	156 KB
PDF	Internet usage protection (VIC) Protect yourself from unwanted internet usage	176 KB

Television

PDF

TransTV BIZ via cable and fibre-to-the-premise (ACT/NSW)
TransTV BIZ delivers digital-quality subscription television straight to your business.

609 KB

Mobile

PDF	Mobile plans and handsets This brochure provides you with information about our range of plans and handsets for businesses.	988 KB
PDF	TransMOBILE User Guide Your guide on how to use your TransMOBILE service.	151 KB
HTML	TransMOBILE acceptable use policy

Agreements

PDF	Standard Form of Agreement (ACT/NSW) - cable and ADSL2+, VDSL2 and FTTP areas This Agreement sets out the terms and conditions under which we agree to provide services to you and schedule of charges.	422 KB
PDF	Standard Form of Agreement (ACT/NSW) – Skydata areas This Agreement sets out the terms and conditions under which we agree to provide services to you and schedule of charges.	150 KB
PDF	Standard Form of Agreement (ACT/NSW) – TransTALK Flex (LCS) This Agreement sets out the terms and conditions under which we agree to provide services to you and schedule of charges.	141 KB
PDF	Standard Form of Agreement (ACT/NSW) - TransMOBILE This Agreement sets out the terms and conditions under which we agree to provide services to you and schedule of charges.	331 KB
PDF	Summary Standard Form of Agreement (ACT/NSW) – cable, ADSL2+, Skydata and LCS areas This document is a summary of your Standard Form of Agreement with TransACT.	78 KB
PDF	Summary Standard Form of Agreement (ACT/NSW) - TransMOBILE This document is a summary of your Standard Form of Agreement with TransACT.	56 KB
PDF	Standard Form of Agreement (VIC) This Agreement sets out the terms and conditions under which we agree to provide services to you and schedule of charges.	243 KB
PDF	Summary Standard Form of Agreement (VIC) This document is a summary of your Standard Form of Agreement with TransACT	57 KB
PDF	Consent for cable installation form (VIC) Prospective customer request for consent	90 KB
PDF	Cooling off form (VIC) Notice of customer’s cooling off rights	130 KB
PDF	Neighbour permission form (VIC) Residential standard install	95 KB
PDF	Customer service guarantee waiver (VIC)	87 KB

Privacy

HTML	TransACT privacy policy
HTML	TransACT privacy statement

Direct Debit Request Forms

PDF	Direct Debit Request Form (ACT/NSW) Fill in this form and return it to TransACT if you wish to have your monthly account paid via direct debit.	52 KB
PDF	Direct Debit Request Form (VIC) Fill in this form and return it to TransACT if you wish to have your monthly account paid via direct debit.	88 KB

Suppliers

PDF	Purchase Order Terms and Conditions - TransACT Capital Communications Pty Ltd Purchase order terms and conditions for suppliers (ACT / NSW)	9 KB
PDF	Purchase Order Terms and Conditions - TransACT Victoria Communications Pty Ltd Purchase order terms and conditions for suppliers (VIC)	9 KB