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Outage details

Reference number 20101111_Disney
Affected service(s) TV
Affected technology VDSL2, FTTH
Outage type Unplanned outage
Outage start date 11 November 2010 3.43 PM
Estimated restoration time To be advised
Affected area

TransTV eHub Customers:

All suburbs
Detail

Disney channel (201) and Disney Playhouse channel (202) transmission interruption affecting eHUB set top box customers only.

You may have recently noticed that you are unable to receive the Disney Channel and Disney PlayHouse Channel (Channels 201 and 202). They have been removed from transmission due to a license restriction that relates to your eHUB set top box. We apologise for this interruption to your service and will credit your monthly account $5.00. We are endeavouring to re-establish these channels and will be in contact in the near future to inform you of the channel status.

Again we apologise,

Yours sincerely,

David Parkes
General Manager Retail
TransACT

For more information submit an enquiry or call our team on 13 30 61.
TransACT apologises for any inconvenience caused.

You may have to reboot your set top box if you are still experiencing difficulties after a service interruption.


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