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Outage details

Reference number 20110811_Eurosport
Affected service(s) TV
Affected technology VDSL, VDSL2, FTTH
Outage type Unplanned outage
Outage start date 09 November 2011 3.00 AM
Estimated restoration time To be advised
Affected area
Detail

Eurosport (354) and Eurosportnews (355) channels transmission to i3, Motorola streamaster and ehub set top boxes.

You may have recently noticed that you are unable to receive the Eurosport and Eurosport news (Channels 354 and 355). They have been removed from transmission due to pending access problems we experienced when they switched to a new satellite. Their commercial playout has recently changed from Asiasat 3S to Measat 3. We apologise for this interruption. We are endeavouring to re-establish these channels and will be in contact in the near future to inform you of the channel status. Again we apologise for any inconvienience caused,

Yours sincerely,

David Parkes

General Manager Retail

TransACT

For more information submit an enquiry or call our team on 13 30 61.
TransACT apologises for any inconvenience caused.

You may have to reboot your set top box if you are still experiencing difficulties after a service interruption.


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