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Service upgrades

Important notice — TransACT service upgrades

To ensure that you can enjoy the benefits of a world-class network, TransACT needs to perform service upgrades from time to time. We will attempt to conduct upgrades between 2.00am and 6.00am on the second and fourth Monday of the month. Upgrades will not necessarily occur on every scheduled day.

Please note that you should leave your set top box on at all times to receive new programming from TransACT when we perform upgrades.

If you have any questions regarding these service upgrades, the TransACT Customer Care Team can be contacted using the online enquiry form or by calling 13 30 61.

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