Accounts

TransACT can provide you with a number of services including high-speed broadband internet access, phone, Subscription television and video on demand.

ACT / NSW

• Manage an account online - TransACT's epayplus system will help you manage your account online.
• Pay an account - view the list of payment options.
• Upgrade an account - apply online to upgrade your internet connection speed and TV subscription plan.
• Account enquiries - submit your enquiry online, or call Customer Care
• Bundle services - view bundle service information on the ActewAGL website
• Disconnections, suspensions and other changes to services - submit your request online, or call Customer Care

Information and answers to many frequently asked questions are available via TransACT's online support system.  Your rights and responsibilities when dealing with TransACT.

VIC

Welcome Victorian customers to our new look Accounts page (previously the Members section). All of the functions for this page are still the same – use the links below to manage your account.

• Manage an account online; Phone - Login to view latest bill, billing history and update your account information.
• Manage an account online; Internet - Login to view broadband and dial-up usage, and change your password.
• Pay an account - view the list of payment options.
• Account enquiries - submit your enquiry online, or call Customer Care
• Email login - Mildura
• Email login - Ballarat and Geelong

For all other account queries, please contact Customer Care